FAQ

We recommend booking online in advance particularly on weekends and school holidays.  Our online booking system is the most efficient way to book your tickets. Alternatively, you can book over the phone.

Clip ‘n Climb is not just for kids!  Adults of all ages and abilities will enjoy just as much.  Once you try it you’ll realise what a great workout it is.

Yes!  Our Cafe has a varied range of delicious snacks and meals and we also serve amazing coffees.  We also have a choice of set menus for all occasions, including birthday parties, group bookings and corporate events.

Yes, to abide by the strict safety guidelines of Clip ‘n Climb, ALL climbers must attend the safety briefing before each climbing session regardless of how many times you’ve been to Clip ‘n Climb.

To cancel your session at Clip ‘ n Climb Phillip Island we require 48 hours notice prior to your session start time.  Rescheduling is based on availability.  Please call reception to cancel or make changes to your booking.

No, payment is only required for climbers.  All supervising parents/guardians will not be charged and are encouraged to join their children in the arena.

No, only Clip ‘n Climb Phillip Island passes can be used at Clip ‘n Climb Phillip Island.  Passes are not transferable to any other Clip ‘n Climb centre.